Delivery

Australia Customers

 

We offer FREE AND FAST Express Delivery for all Australian orders over $249. 

Orders under this value are shipped Express via Australia Post for $8.00.

Orders must be placed before 2pm AEST on any business day to ensure next business day delivery is possible. Any orders placed after 2pm are shipped on the following business day. No deliveries are made on weekends or public holidays. 

Next day delivery is available to customers located in Australian CBD, metro and major regional areas. Delivery to customers outside Australian metro and major regional areas may take 2-3 business days. Please visit the Australia Post website here to determine whether or not you qualify for this service. 

If your order contains both pre-order and in-stock styles, your delivery will not be arranged until ALL items are in stock. Please email info@eliyathelabel.com.au if you would like an alternative arrangement. We highly recommend placing a seperate order if any items from your order are urgent. 

 

New Zealand Customers

We use an Express International Courier delivery service with Australia Post for all New Zealand customers.

This Express Courier service is a flat rate of AUD$20. 

Please allow between 2-4 business days for delivery once your order has been shipped. Please note that this does not include weekends or any customs processing delays.

  

United States, Canada, Hong Kong, China & Japan Customers

We use an Express International Courier delivery service with Australia Post for all United States, Canada, Hong Kong, China & Japan customers. 

This Express Courier service is a flat rate of AUD$30. 

Please allow 2-5 business days for delivery once your order has been shipped. Please note that this does not include weekends or any customs processing delays.

 

Rest of the World

Don't worry, we haven't forgotten about you! We ship WORLDWIDE.

Orders are shipped for a flat rate of AUD$30 via a Standard International delivery service with Australia Post. 

Please allow 3-10 business days for delivery once the order has been shipped (shipping time varies per destination). Please note that this does not include weekends or any customs processing delays.

Need it faster?  

We also offer Express WORLDWIDE Courier Delivery for a flat rate of AUD$50. Please allow 3-5 business days for delivery once the order has been shipped. Please note that this does not include weekends or any customs processing delays.

 

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Australia Post Express Delivery: During busy sale periods or new collection launches, goods may not always be delivered next day. Other issues with Australia Post such as system failures, adverse weather, strikes, natural disasters and public holidays may delay the delivery of your order. We advise you place an order early to avoid disappointment as these circumstances are beyond the control of ELIYA The Label.

 

Customs Charges: The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please familiarise yourself with your country's customs charges and levies prior to placing an order. ELIYA The Label is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

 

Policies & Terms: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.