Warehouse Sale Terms & Conditions


* Offer strictly valid on new orders placed after the sale commencement time of 12pm AEST on Tuesday 12th May, 2020. We will not under any circumstances be able to honour the advertised sale price on a past order in the form of a refund or store credit, irrespective of how recently your past order was placed. This sale is strictly valid on new orders only. 

* Prices are as marked and advertised by the red pen mark down online and no discount code is needed at checkout.

* Any other discount codes/offer cannot be used in conjunction with the Warehouse Sale Offer, including the $20 sign up discount voucher. This voucher can only be used on full priced items.

* Due to the fast paced nature of a Warehouse Sale, orders strictly cannot be cancelled, updated or modified once they are placed. Please ensure you check your order throughly prior to checking out to avoid disappointment. We will not be held liable for any packages that go missing due to an incomplete or incorrect address. 

FINAL SALE - Please be aware that items purchased during our Online Warehouse Sale or any items marked down by 50% OFF or more are strictly non-returnable and considered final sale, unless deemed faulty by our Returns Team. Please choose carefully during flash sale offers, as no returns, credits or exchanges will be provided - including size exchanges. Please refer to our size guide online prior to purchasing to determine your best fit: https://eliyathelabel.com.au/pages/size-guide

* In the unlikely event you believe you have receive a faulty item, please contact customer care immediately at info@eliyathelabel.com.au within 48 hours of delivery with images of the fault. All stock is throughly checked prior to despatch so the likelihood of receiving a faulty item is low. When the damaged item is in stock and can be replaced with a new item, we will replace the item for you. You will only be eligible for a refund if the item cannot be repaired or replaced for you. 

* Our despatch facility will ensure your package is sent out to you as quickly as possible, however in light of the global impact of COVID-19, please allow for some delays in delivery by our carriers Australia Post and DHL Express.